At RFUK, working with and for vulnerable people is at the heart of everything we do. We have a zero-tolerance approach against any form of sexual harassment, exploitation and abuse, and do everything in our power to ensure that our activities do not inadvertently impact the communities we work with.

Anyone (including our staff, partners and the communities we work with) can raise a concern about something they have witnessed or experienced without fear of reprisals. If you would like to raise a concern with RFUK about the behaviour of a staff member or other representative of the organisation, there are several ways that you can do this:

How to raise a concern

1. Form Submission:
We encourage you to use the form* provided below to raise a complaint

2. Email:
Alternatively, you can email us at:*.

3. Phone:
You can also reach us by phone at +44 207 485 0193 (select the safeguarding/whistleblowing/complaint option, and you'll be connected with our safeguarding officers).

4. By reaching out directly to one of our Designated Safeguarding Officers:
• Daniela Velit – fluent in English and Spanish:
• Alex Economou-Li – fluent in English and French:

Confidentiality and investigation
All complaints received are treated in confidence and will be thoroughly investigated and addressed. We will aim to get back to you within 72 hours.

Submission recipients
*Please note: both the form and email submissions to will be received by our Designated Safeguarding Officers (Daniela Velit and Alex Economou-Li) and our Safeguarding Trustee (Josceline Cluff)